Higher Education Comission (HEC) PERN2 Managed Services

 

Brief Description

  • Damcon is responsible for the corrective maintenance, provisioning of extended warranties for Generators, UPS , Fire extinguishers , Earthings , Civil Infrastructure Maintenance and provisioning Civil Services, Fuelling Services .
  • Damcon has an extended dedicated services to the below listed sites and teams are available 24 x 7
  • Damcon SLA: Response time of Damcon in the context of warranted services at all days, 24 X 7, shall be one hour from the reporting of the fault. In case reporting incident is effecting critical Components (Connectivity of more than two Universities ) then the response time shall be 30 minutes from the reporting of the fault. The same will be valid for all non-working hours and non-workings days of HEC.

Client Profile

 

Pakistan Education & Research Network (PERN) is the only research and education network of Pakistan which was launched in 2002. The purpose of this national research and education network is to provide communication infrastructure to the universities, institutions of higher learning and research organizations to meet their networking and internet requirements. The network has evolved significantly and is providing valuable services, like high-speed internet, audio/video conferencing, access to digital library resources.

PERN2 Network Design

PERN design is based of latest technology available in the domain, i.e. Gigabit Metro Ethernet, SDH, and DWDM (OADMs/OLAs). The network architecture had to comprise of 10 GE Metro Ring Networks in Islamabad/Rawalpindi, Karachi, and Lahore metro cities, whereas in other larger cities like, Hyderabad, Multan, Faisalabad, Quetta and Peshawar, the network had to be established using hub-and-spoke topology. Three (03) High End Carrier Class Core Routers at Islamabad, Lahore and Karachi had to be installed as three Regional Access (RA) POPs (Point of Presence: a junction/aggregation point of connections), whereas, Eight Local Access (LA) POPs in the three metro cities and Four Sub-Regional Access (sRA)POPs based on aggregation/ distribution routers of Carrier Class had to be installed in four major cities.

For further details please visit www.pern.edu.pk


Scope of Work

PERN2 is  a program of HEC and a  largest  nationwide  terrestrial  network  with  point  of  presence  (POPs) located  at  the premiere educational & research institutions and regional centers of Higher Education Commission in major cities of the country Complete list of sites is given below . All the sites are equipped with Carrier Class  Routing DataCom Equipment , Un-interrupted Power supplies UPS with individual battery back-up, Generators,  Air Conditioners, Electrical Panels, illuminating lamps (Tube lights, spotlights, Energy savers etc), Bracket fans, Fire extinguishers coupled with Fire alarm controllers  /  detectors  and  civil  Infrastructure  (Earthlings,  False  Ceilings,  Raised  Floors,  Power Ducts, Fiber Ducts).

  • Damcon is responsible for the corrective maintenance, provisioning of extended warranties for Generators, UPS , Fire extinguishers , Earthings , Civil Infrastructure Maintenance and provisioning Civil Services, Fuelling Services .
  • Damcon has an extended dedicated services to the below listed sites and teams are available 24 x 7
  • Damcon SLA: Response time of Damcon in the context of warranted services at all days, 24 X 7, shall be one hour from the reporting of the fault. In case reporting incident is effecting critical Components (Connectivity of more than two Universities ) then the response time shall be 30 minutes from the reporting of the fault. The same will be valid for all non-working hours and non-workings days of HEC.

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